A: What differentiates Insider from the competition is our deep expertise in social media and retail. We don’t just teach social media. We use it every single day on behalf of hundreds of retail clients. Bottom line, we know what works. Our proven social media strategies are taught to our Insiders—strategies that we've implemented with retailers in tiny towns and big cities, in a broad range of retail categories, and at various points in their small business journey. 

Plus, as an Insider member, you have access to our team of social media experts for support when you need it—which is often not the case with other membership communities. 

If you implement what you learn within the first 30 days of joining, and you still feel lost or are not seeing results from your social media, let us know and we’ll issue a 100% refund.

A: We know you’re incredibly busy. The last thing we want you to feel is overwhelmed because there’s something else that needs your attention and time. However, here’s the thing: you DO have time. We all have the same 24 hours in a day, but as a business owner, your job is to maximize the return on every hour spent and prioritize your activities accordingly.

As an Insider, you'll achieve powerful results from your social media that will save you tons of time trying to figure how to get results on your own. From the creation of your unique social media strategy to constant content ideas that are working NOW, Insider gives you the processes, tools, and resources to drive the traffic and sales you want through social media, faster.

Ready to hire a social media manager for your store? Our program Social to Sale™ trains your social media manager for you, gaining you even more efficiency. Let the experts train your employee(s) while you run your store.

This is an opportunity to learn how to make more money for your store. Who doesn’t have the time for that?

A: If you don’t have a social media manager yet, don't worry! When you're ready, this program provides the tools you need to find, hire and manage your social media manager. This saves you time and helps you find the best person (while keeping them interested and motivated to do a great job). Once you find your social media manager, the first thing they should do is go through Social to Sale™ which is easily accessible on your Insider Dashboard.

If you’re the social media manager AND the owner, we've got you! Simply go through the training tracks at your own pace and learn exactly what you need to know to see results with social media. As a busy store owner, keep the goal of hiring a social media manager in mind and eventually, having them take that focus off your plate.  

A: You don't need to have social experience before you begin our program. At Crystal Media, we pride ourselves in meeting store owners where they're at in their small business journey and live by our motto "We're happy to help!". If you're just getting your feet wet with social media marketing, the best place to start your training is with our course, Social Media for Beginners, available immediately upon enrollment.