Insider provides you with everything you need to know to successfully build more sales and traffic through social media.
Insider has social media training for retailers at every level–regardless of where you’re at in your business journey. You’ll also gain unlimited support from the Crystal Media team of experts and Insider peers via our exclusive Facebook group community. Plus, attend our informative monthly live webinars and powerful annual conferences with your membership.
We don’t just teach social media, we’ve helped hundreds of clients leverage it successfully for more than a decade.
Membership will open again in February 2023!
What is Insider?
The Social Media Membership Every Retailer Needs!
Insider Membership At-A-Glance
Comprehensive, On-Demand Training
- Social to Sale: our signature beginner training course
- Intermediate training and master classes
- Hundreds of bite-sized training videos, all searchable by keyword
- Take courses at your own speed: all of the content is available 24/7
Insider Training Valued at:
(Virtual & In-Person)
- Monthly live webinars on top social media trends
- Q&A sessions to answer your burning questions
- Holiday Marketing Workshop: Crush your big Q4 goals with this virtual workshop (included in membership)
- EVOLVE: Discounted attendee rate for Insiders, VIP access, and transformative content at our epic, annual in-person conference.
Insider Events Valued at:
Support & Community
- Fast, direct answers to your social media questions from our expert team and Insider peers in our dedicated Facebook group community
- Easy-to-implement tips for better-performing posts
- Constant content ideas to inspire your creativity
- Simple how-to and step-by-step direction for every user level
Social Media Support Valued at:
Total value: $19,188
Your total: $1,297 for an entire year! (You save $17,891!)
Membership will open again in February 2023!
There is zero risk with our 100% Crystal-Clear Guarantee. If you don’t absolutely love Insider membership in the first 30 days, we will issue you a full refund! So, there’s absolutely zero risk!
Insider Membership Benefits
Finally, a Social Media Strategy That Works!
If you’re like most of the retailers that join Insider, you likely don’t have a social media strategy or you’re not sure if yours is working. Insider membership gives you the process, tools, and resources you need to build a strategy that delivers impactful results—saving you tons of planning time and guesswork on what’s actually getting results.
Constant Content Ideas.
Store owners tell us every day that they’re challenged with generating fresh and engaging social media content. Insider provides countless ideas to inspire your creativity and shows you what’s performing best on multiple platforms right now.
Hundreds of bite-sized training videos and full courses are available at your convenience, 24/7. From practical topics like How to Create a TikTok Video to strategic ones like the Facebook & Instagram Ads Masterclass, our easy-to-search Clarity Portal allows you to find exactly what you need when you need it, saving you tons of time. (And psst… because we work exclusively with retailers, our experts know exactly what works on these platforms for small business owners like you.
Unlimited Expert Support.
Our team of experts truly lives by our “Happy to help!” motto. That’s why we’ll be there for you—no matter where you are in your business journey—5 days a week in our exclusive Insider Facebook Group, educating you on the latest trends in our Monthly Live Training, and keeping you up-to-speed on the ever-evolving world of social media. Skip the wasted time searching for simple answers and just ask us!
A Substantial Discount on EVOLVE, our Annual Conference.
EVOLVE 2023, the 2-day digital marketing event of the year for retailers will arm you with inspiration, tactical and strategic ideas to take your marketing to the next level. Insiders attend the conference for only $297 (that’s a $900 savings on the price of full registration). Plus, you’ll receive a VIP All-Access Pass that includes a private VIP cocktail event, VIP seating at the sessions, and access to a VIP Lounge with complimentary snacks.
Sylvia Helton, Owner, Ooh la la!
“If you don’t have a good idea of what you need to do with social media, Insider is a great source of education.
When I signed up with Insider it was when COVID hit and I knew at that point I didn’t have enough online presence. I wasn’t getting any orders on my website and I knew that was going to be important for me to survive. Insider is helping me find the people that need to be looking at us.“
"We have certainly gained a tremendous amount of information from being an Insider member. We have even started doing Facebook "Lives" which was a huge leap for us. Would never have done this without the help of Crystal Media. Facebook "Lives" have brought in a lot of money for our store."
-Sarah Barlow, Owner, The Cedar Chest
Gain the Confidence You Need to Grow!
Insiders go from fearful and confused to social media selling experts. Not only do Insiders substantially grow store sales and profits, they have also gone on to win marketing awards, teach social media locally, and open their own social media consulting firms.
You’ll get the clarity and self-assurance you need to take your social media to new heights!
"Insider/Social to Sale opened our minds to the importance that social media has on modern day business. It guided us to understand which social media platforms to effectively target existing customers and how to attract new customers. All of which are more cost-effective methods than traditional marketing channels. I highly recommend Insider to every progressive retailer."
-Frank Causarano, Co-owner, Anna’s Flowers
“I found this program extremely helpful. After the training, I feel like a pro using Facebook ads. We're seeing lots of people come into the store from social media! One of the most beneficial things the training did for me was it put my social media managing into a schedule. I was able to still do the other things I needed for the business and not feel overwhelmed! Since completing Social to Sale we have been nominated for the small business marketing award for our city! Hard to believe I knew nothing about social media marketing before meeting you!"
-Miranda Zechel, Co-Owner, Cloud Nine Pajamas, Alberta, Canada
“Thanks so much for keeping up with my issue and sending me this information on a Friday night. That is amazing support. As independent retailers, we work all day, nights and weekends and it means so much to me that you didn't just leave me hanging until Monday morning. Thank you so much for your commitment and the commitment of the Crystal Media team to the Insiders."
-Karen Mouret, Owner, The Fabulous Female Boutique
"Insiders has been super valuable. Been slowly working my way through the TONS of information offered! But seeing results with everything I've tried so far :)"
Carrie Weinreich, Owner, Willy and Babbish, New Baltimore, Michigan
"I am encouraged by your encouragement! I appreciate your advice and thank you for all of your help. You’re awesome coaches!"
-Kathy, Owner, A Harvest of Health Nutrition & Wellness Center, Blufton Indiana
"The CM Insider training videos have helped me so much with our Facebook page in the few weeks we’ve been a member. Thank you for your help!"
-Clare, Assistant Manager, Westende Jewellers, Christchurch, New Zealand
"I’ve come a long way. You gave me a direction for what to do with my social media and gave me confidence when it comes to marketing online. Even doing little things I learned as an Insider gave me big results. I was hesitant on becoming an Insider, but I’m so glad I did. It’s been more than worth the investment. Thank you."
-Susie, Store Owner, Montreal, Canada
"In two months of implementing what I’ve learned through Insider, my sales are up 31% over last year, my average transaction has increased 11%, and our average customer count per day has increased by 8%. I’ve never sold out of products so fast after putting them on Facebook! Oh, and I also cut my radio advertising by $1,000!"
-Michelle Nelson, Owner, The Pet Authority
"The Insider Membership has been a lifesaver for me during COVID-19. I purchased it in March right before everything happened and I went through the Social Selling Course and I'm making videos and even selling while my store has been closed. I was a bit late to use social media but it's really helped me realize how much I need to use it."
-Debbie, Owner, The Cook's Nook
A: What differentiates Insider from the competition is our deep expertise in social media and retail. We don’t just teach social media. We use it every single day on behalf of hundreds of retail clients. Bottom line, we know what works. Our proven social media strategies are taught to our Insiders—strategies that we've implemented with retailers in tiny towns and big cities, in a broad range of retail categories, and at various points in their small business journey.
Plus, as an Insider member, you have access to our team of social media experts for support when you need it—which is often not the case with other membership communities.
If you implement what you learn within the first 30 days of joining, and you still feel lost or are not seeing results from your social media, let us know and we’ll issue a 100% refund.