The Crystal Media Difference: A Partner in Your Success
Founded in 2012 by retail industry veteran Crystal Vilkaitis, the company began by helping retailers leverage the power of social media to grow their businesses. Over the years, Crystal Media has expanded its focus, now supporting retailers in all aspects of their operations, driven by the success of the Rooted in Retail podcast and the EVOLVE Conference—the annual destination for resilient retailers. These media outlets cover not only social media marketing but also customer experiences, events, inventory management, leadership, sales, mindset, and more.
Start your week off right with the Rise & Shine:
Our super-quick newsletter that delivers one weekly social media/digital marketing gem to your inbox every Monday morning! From time-saving tips to current industry trends to the latest Rooted in Retail episode, you’ll get relevant info to help you shine online.
By entering your info, you’ll be on the Crystal Media newsletter list with FREE access to exclusive insights and inspiring episodes of Rooted in Retail, delivered to your inbox. (Unsubscribe anytime with a click.) You also agree to our Terms of Use and Privacy Policy.
Start your week off right with the Rise & Shine:
Our super-quick newsletter that delivers one weekly social media/digital marketing gem to your inbox every Monday morning! From time-saving tips to current industry trends to the latest Rooted in Retail episode, you’ll get relevant info to help you shine online.
By entering your info, you’ll be on the Crystal Media newsletter list with FREE access to exclusive insights and inspiring episodes of Rooted in Retail, delivered to your inbox. (Unsubscribe anytime with a click.) You also agree to our Terms of Use and Privacy Policy.
Your Challenges, Understood
Crystal Media joins your passion, drawing on over a decade of dedicated experience to clarify digital marketing, making it both understandable and practical for retailers just like you. Without a strategic approach to digital marketing, retailers risk getting lost in the noise, missing out on potential sales, and failing to connect with their ideal customers.
Who We Are:
Crystal Media is a forward-thinking digital marketing agency dedicated to empowering brick-and-mortar retailers. Established in 2012, we have over a decade of specialized experience, and are committed to helping your store navigate the digital landscape, ensuring you not only keep pace but excel in today's fast-evolving retail environment.
Who We Help:
We cater to a diverse spectrum of independent, brick-and-mortar retailers, from toy stores to gift shops, home decor stores to clothing boutiques, jewelers and tea shops to equestrian stores, florists, garden centers, and more. If you're passionate about your products and committed to delivering the best customer experience, we're here to elevate your business.
What We Do:
Our mission is to simplify digital marketing, making it accessible and actionable. We boost your online visibility, drive in-store foot traffic, and increase sales through a blend of strategic social media marketing, tailored advertising campaigns, and comprehensive digital strategies designed to connect you with your ideal customer base.
How We Do It:
We leverage the latest in digital marketing techniques and tools, tailoring our approach to meet the unique needs of each retailer we partner with. Our services include Insider Membership for ongoing training and support, Get Listed to boost your online visibility, Facebook and Instagram Ads Management for targeted campaigns, the EVOLVE conference to keep you at the forefront of industry innovations and SCALE for comprehensive growth strategies.
Through these offerings, combined with our deep industry knowledge and commitment to staying ahead of digital trends, we transform your digital marketing challenges into opportunities for growth and success. Learn more about each service offering below.
Insider Membership
Your Social Media Secret Weapon
Get ahead with the latest social media training, get weekly content ideas across social, email, and text to save you time and enhance engagement. You'll also get Canva templates to make your content pop, cutting-edge A.I. training to streamline your efforts, and access to on-demand videos and courses, including our signature training course, The Retailer's Roadmap to Simplified Social Media, designed to maximize your digital impact, training you and your team.
Learn More →
EVOLVE
A Transformational Business Conference
Made just for retailers. Here you'll learn how to adapt and thrive in the ever-changing digital ecosystem. EVOLVE keeps you at the cutting edge, ensuring you're always equipped with the latest strategies and tech to stay ahead of the curve.
Learn More →
Get Listed
Visibility Made Simple: Your Business Everywhere, Effortlessly
With Get Listed, we handle everything-claiming, fixing, optimizing, and managing over 60 local listings, maps, search engines, and directories to enhance your store's online visibility and digital footprint. It's all done for you; no need to learn new software or lift a finger. Plus, we ensure your listings are updated monthly, keeping your digital presence fresh and up-to-date.
Learn More →
Facebook and Instagram Ads Management
Ad Campaigns that Convert
With our done-for-you Ads Management service, we become an extension of your team (even if that team is only you). We handle everything- strategy based on your goals and our expertise, setting up multiple ads to multiple audiences, testing multiple creatives, all tailored to skyrocket your goals like boosting your email list, enhancing social visibility, increasing foot traffic, and driving sales. Say goodbye to the Meta maze and button-clicking frustration. We're not just a service; we're your strategist, accountability partner, and biggest cheerleader, actively managing your ads daily to ensure growth.
Learn More →
SCALE
Creating Effortless Growth and Time Freedom for Retailers
Our flagship program where we bundle all our premier services to grow your store while saving you time. It grants year-long access to our expert team, comprehensive Facebook and Instagram Ads Management, Local Listings Optimization (Get Listed), an exclusive Insider Membership, and a VIP ticket to our transformative EVOLVE conference. With SCALE, we're not just marketing; we're partners in scaling your retail business over the course of a year.
Learn More →
Join the Success Story
Imagine your store buzzing with activity, your online presence driving foot traffic, and your sales steadily climbing. We've helped 1000's of retailers generate millions of dollars in additional revenue through strategic marketing. You could be next. At Crystal Media, we're more than just a service provider; we're a partner in your success. Our commitment is to provide you with the tools, strategies, and support you need to thrive both online and in-store, keeping you ahead of the curve in an ever-evolving digital landscape.
From Our Clients
Hear from our clients who have seen remarkable success, expanded their customer base, and revolutionized their marketing efforts with our help.
Sally Moore of El Cajon Sew & Vac has grown her social media following with the help of Crystal Media by 426%. Through CM's services she now gets twice as many calls, and her store listings have moved to the top of the page on Google. Hear why working with Crystal Media was the best business decision Sally made in 2021.
Sylvia Helton, owner of Ooh la la! has doubled store sales through working with Crystal Media. When she started working with CM, she wasn't getting any online orders. Potential customers now see her Facebook ads and come in because of them. Hear how working with Crystal Media helped Sylvia build engagement, a bigger audience and significantly more sales.
Rooted in Retail
Dive deeper into the retail world with our top-rated podcast, offering insights, trends, and stories from fellow retailers to inspire and guide your journey.
Ready to Transform Your Retail Business?
Ready to make the Crystal Media Difference a part of your story? Contact us today to begin crafting your success.
Rave Reviews
Read what our clients have to say about Crystal Media.
The Green Monkey
"We started seeing our register go ca-ching, ca-ching after we started working with Crystal Media. We have experienced a 44% increase over last year's sales growth. We're huge fans. Working with Crystal Media is one of the best investments we ever made for our company."
- Rusty Sutton, Chief Gift & Beer Consultant
Skirt
"While scrolling through our Facebook page the other day I noticed that a customer I haven't seen in a while liked my FB video ad that you set-up. As a result, she came in with her daughter later that day and said she was not a "fan" of the page, but the ad showed up in her feed and when she watched the video she just had to come in! She spent $4,800."
-Maureen Doron, Owner
Taylor Made Designs
"I have customers telling me how awesome my social game is for my store. I have Crystal Media to thank for that! Thank you for pushing me outside of my comfort zone so I can be better at my business."
-Taylor Sumrall, Owner
Markets We Serve
Baby Clothing & Toys
Boutiques
Coffee and Tea Shops
Consignment & Vintage
Cosmetics and Beauty
Crafts Stores
Equestrian
Florists and Garden Centers
Furniture and Lighting
Gift and Home
Hardware Stores
Health and Wellness
Hobby Stores
Jewelers
Kitchen and Classes
Pet Stores and Groomers
Spas and Salons
Specialty Retail
Markets We Serve
- Baby Clothing & Toys
- Boutiques
- Car Dealerships
- Coffee and Tea Shops
- Consignment & Vintage
- Cosmetics and Beauty
- Doctors and Dentists
- Equestrian
- Florists and Garden Centers
- Furniture and Lighting
- Gift and Home
- Gyms and Fitness Centers
- Hardware Stores
- Health and Wellness
- Hobby Stores
- Jewelers
- Kitchen and Classes
- Pet Stores and Groomers
- Real Estate
- Spas and Salons
- Specialty Retail
Does your store show up properly in online searches?
We can help you improve your ranking on Google, Bing, Yahoo, and 60+ other search engines. An overwhelming 43% of all local business listings are incorrect. Additionally, almost 100% of business owners know that showing up on Google and the other search engines is important, but they are unsure how to improve SEO. We are experts at achieving the "how". Let Crystal Media help you optimize your business listings.
