With the Thanksgiving holiday upon us, this is the perfect time of year to express gratitude to your customers. Day in and day out. From the most loyal to the brand new. The support and patronage of your customers is the lifeblood of your business. Why not take some time this season to share a […]
outstanding customer service
(Video) One No-Brainer Tip to Drive Sales
Last week Bryce, our Sales and Marketing Coordinator, and I walked around Carlsbad Village to meet some local retailers in our area. It was a sunny, warm California day and you could smell the saltwater in the air (did I mention our office is across the street from the beach?). All in all, it was […]
The Customer Service Channel You Should Not Forget About: The Modern Marketing Show, Episode 75
With two weeks to go before Christmas, the pressure is on for customers to find the perfect gift. This can lead to questions that they’re going to want to be answered fast. More and more consumers are turning to social media channels with their customer service questions, and you don’t want to leave them with a […]