The most important thing in retail is… Know. Your. Customers. Today you’re getting an exclusive view of a favorite panel from my 2023 EVOLVE conference: Generational Shoppers. In this panel mediated by Nicole Leinbach, representing Gen X, she is joined by her Gen Z daughter Claire, Millennial Stephanie, and Baby Boomer Sandy. They also discuss […]
Evolve 2023
Evolve or Don’t Exist; Lessons From My EVOLVE Conference
I am back from EVOLVE and wow, it was amazing! I am so grateful to everyone who attended, spoke, and participated in my very first conference. Today, I’m sharing some big takeaways and emotional experiences from EVOLVE. Let’s get down to it, as retailers, you either need to Evolve or just not exist. What do […]
