With two weeks to go before Christmas, the pressure is on for customers to find the perfect gift. This can lead to questions that they’re going to want to be answered fast. More and more consumers are turning to social media channels with their customer service questions, and you don’t want to leave them with a […]
create a digital experience
Crystal Media Live Episode 7: Create a Digital Experience
This episode is part of a four-part series on competing with big box stores called Giving Online Stores a Run for Their Money. We’re sure that you’ve ALWAYS got customer experience at the front of your mind. That’s why you hire qualified employees, encourage them to be friendly and helpful and work to give your […]