In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from.
Here’s a question from last month that retailers were buzzing about:
I recently had my personal Facebook account hacked so I had to set up a new profile. When I get into Business Manager, I can’t figure out how to access all our ads or how to even switch to the section of ads just for the business (not my personal ads). I’m thinking that before, I could go back and forth between the business account and myself. Do you think the Ads Manager account for the business is gone since my previous personal account is gone? How would I find it?
Crystal Media’s Answer:
You should be able to follow this link: http://business.facebook.com/adsmanager/, then click on your profile image on the left side and toggle over to the business ad account you’re trying to manage! I have a screenshot of what it should look like below.
Crystal Media’s Insider membership provides you with everything you need to know to successfully build more sales and traffic through social media—including the private Facebook group where you can get fast-acting guidance on your questions from our team of experts, as well as a supportive community of dedicated and passionate store owners.