Join our team!
Crystal Media empowers independent retailers through social media education and done-for-you services, helping mom and pops reach new levels of success in their businesses. If you want to step into a position with a great opportunity, enjoy knowing all the details and helping others, then this just might be the role for you!
We're currently accepting applications through August 25th for the following positions:
Facebook and Instagram Ads Manager click here to learn more.
Sales and Marketing Coordinator click here to learn more.
Facebook and Instagram Ads Manager
Company Overview:
Crystal Media empowers independent retailers through social media education and done-for-you services, helping mom and pops reach new levels of success in their businesses.
In everything we do, we aim to inspire confidence and action. We lead a fun-loving culture with a happy to help mentality whether for another team member, client or partner, “that’s not my job” is not part of our vocabulary or mindset, we’re truly happy to help. This means ultimate patience, enthusiasm and positivity is a must to fit in with the Crystal Media culture.
Since we’re a small, but mighty team, we jump in where needed and are not afraid to get our hands dirty in the details. We do whatever it takes to do the best we can in our specific roles. When it comes to our clients and community, we lead with compassion. We understand that everyone is doing the very best they can in the moment, and when it comes to social media and digital marketing, many of our customers are overwhelmed and feel left behind. This is why the “happy to help” mentality is critical to any role at Crystal Media.
Position Summary:
Crystal Media is looking for an experienced, passionate and self-driven person to join their team managing Facebook and Instagram Ad campaigns for clients in the independent retail space. You will manage and optimize the client's Facebook and Instagram Ad campaigns, as well as offer creative social media posting strategies to help support the client's goals.
If you have knowledge of Facebook and Instagram Ads, social media marketing, a passion for collaborating with clients on the phone and via email to develop highly effective campaigns, then this might be the position for you!
Responsibilities:
- Maintain a deep understanding of client’s business goals and marketing objectives, translating them into digital objectives/strategies
- Keep abreast of current events, social/digital media trends and any target market industry trends that impact business
- Successfully complete required training program(s): Crystal Media's Facebook and Instagram Ads Masterclass
- Day to day management of a client ad accounts, client-related deliverables, and client communication.
- Create ads including copy and images (the majority of images are provided by the client but some editing is required)
- Create monthly ad tracking reports and share results with the client in an understandable fashion
Required Qualifications:
- Knowledge of social media marketing and local marketing
- Strong ability to move quickly and adapt
- Ability to collaborate with the internal team as well as clients via phone or email
- Demonstrated capacity for original thinking and independent initiative
- Strong communication skills
- Strong copywriting skills
Preferred Qualifications:
- 1+ years of experience in Facebook and Instagram Ads
- Experience with local business marketing
- Experience with retail marketing
- Graphic design experience or with photo editing websites such as Canva.com
- Experience with YouTube Advertising
Keys to Success:
- Deliver exceptional customer service
- Have a "happy to help" attitude towards clients and Crystal Media team
- Develop long-lasting client relationships through adding value and providing clear communication
- 60-day trial period
Benefits:
- Health Insurance, covering a portion of monthly premiums.
- Get your birthday off, but still get paid!
- Paid-time-off, along with ample company paid holidays.
- Dog-friendly office located two blocks from the ocean in the heart of Carlsbad Village.
Application Instructions:
If you’d like to be considered for this role please submit the following via email to [email protected] using the subject line “I’m interested and awesome!!”:
- Cover letter and PDF of your resume
- Up to 3-minute video introduction (We will not review videos longer than 3 minutes)
- StrengthsFinder Top–5 Strengths Report (optional)
- Kolbe A Index Assessment (optional)
Sales and Marketing Coordinator
Company Overview:
Crystal Media empowers independent retailers through social media education and done-for-you services, helping mom and pops reach new levels of success in their businesses.
In everything we do, we aim to inspire confidence and action. We lead a fun-loving culture with a happy to help mentality whether for another team member, client or partner, “that’s not my job” is not part of our vocabulary or mindset, we’re truly happy to help. This means ultimate patience, enthusiasm and positivity is a must to fit in with the Crystal Media culture.
Since we’re a small, but mighty team, we jump in where needed and are not afraid to get our hands dirty in the details. We do whatever it takes to do the best we can in our specific roles. When it comes to our clients and community, we lead with compassion. We understand that everyone is doing the very best they can in the moment, and when it comes to social media and digital marketing, many of our customers are overwhelmed and feel left behind. This is why the “happy to help” mentality is critical to any role at Crystal Media.
Position Summary:
Sales and Marketing Coordinator
Crystal Media is looking for an experienced, passionate and self-driven person to join their team connecting clients in the independent retail space with our products and services.
If you’re a people person, interested in connecting local mom and pop shops with products to help them market their store then this might be the position for you!
Responsibilities:
- Develop and maintain a pipeline of new client prospects
- Lead outreach and lead follow up
- Maintain an understanding of client business goals and marketing objectives, connecting them to the right products or services
- Provide video consultations, giving tips for retailer’s Facebook and Instagram profiles.
- Travel with the owner to assist with sales at in-person shows
- Host demonstration webinars
- Track performance metrics on sales and campaign conversions
- Take all sales calls during internal launches
- Manage chat feature on sales pages
- Provide exceptional customer service
- Assist with sales materials (copy and design)
- Keep abreast of current events, social/digital media trends and any target market industry trends that impact business
Required Qualifications:
- 1+ years of experience in sales
- Knowledge of social media marketing and local marketing
- Patience working with older clients that didn’t grow up with social media
- Competitive drive
- Goal-oriented
- Strong ability to move quickly and adapt
- Ability to collaborate with the internal team
- Demonstrated capacity for original thinking and independent initiative
- Strong communication skills
- Strong copywriting skills
Preferred Qualifications:
- Experience with Ontraport.com
- Experience with Bombbomb.com
- Professional speaking experience
- Experience with local small business and retail marketing
- Experience with managing a table at a conference
- Experience with hosting webinars, WebinarJams and/or Zoom.com.
Keys to Success:
- Have a “happy to help” attitude
- Continuously looking for ways to serve current and potential clients
- Deliver exceptional customer service
- Demonstrate accountability and integrity
- Develop successful relationships
- Embrace change
Benefits:
- Health Insurance, covering a portion of monthly premiums.
- Get your birthday off, but still get paid!
- Paid-time-off, along with ample company paid holidays.
- Dog-friendly office located two blocks from the ocean in the heart of Carlsbad Village.
Application Instructions:
If you’d like to be considered for this role please submit the following via email to [email protected] using the subject line “I’m interested and awesome!!”:
- Cover letter and PDF of your resume
- Up to 3-minute video introduction (We will not review videos longer than 3 minutes)
- StrengthsFinder Top–5 Strengths Report (optional)
- Kolbe A Index Assessment (optional)