Insider provides you with everything you need to know to successfully build more sales and traffic through social media.
Insider has social media training for retailers at every level–regardless of where you’re at in your business journey. You’ll also gain unlimited support from the Crystal Media team of experts and Insider peers via our exclusive Facebook group community. Plus, attend our informative monthly live webinars and powerful annual conferences with your membership.
We don’t just teach social media, we’ve helped hundreds of clients leverage it successfully for more than a decade.
Gain the Confidence You Need to Grow!
Insiders go from fearful and confused to social media selling experts. Not only do Insiders substantially grow store sales and profits, they have also gone on to win marketing awards, teach social media locally, and open their own social media consulting firms.
You’ll get the clarity and self-assurance you need to take your social media to new heights!
Sylvia Helton, Owner, Ooh la la!
“If you don’t have a good idea of what you need to do with social media, Insider is a great source of education.
When I signed up with Insider it was when COVID hit and I knew at that point I didn’t have enough online presence. I wasn’t getting any orders on my website and I knew that was going to be important for me to survive. Insider is helping me find the people that need to be looking at us.“
What is Insider?
The Social Media Membership Every Retailer Needs!
Insider Membership At-A-Glance
Comprehensive, On Demand Training
- Social to Sale: our signature beginner training course
- Intermediate training and master classes
- Hundreds of bite-sized training videos, all searchable by keyword
- Take courses at your own speed: all of the content is available 24/7
(Virtual & In Person)
- Monthly live webinars on top social media trends
- Q&A sessions to answer your burning questions
- Holiday Marketing Workshop: Crush your big Q4 goals with this virtual workshop (included in membership)
- EVOLVE: Discounted attendee rate for Insiders, VIP access, and transformative content at our epic, annual in-person conference.
Support & Community
- Fast, direct answers to your social media questions from our expert team and Insider peers in our dedicated Facebook group community
- Easy-to-implement tips for better-performing posts
- Constant content ideas to inspire your creativity
- Simple how-to and step-by-step direction for every user level
"Insiders has been super valuable. Been slowly working my way through the TONS of information offered! But seeing results with everything I've tried so far :)"
Carrie Weinreich, Owner, Willy and Babbish, New Baltimore, Michigan
"I’ve come a long way. You gave me a direction for what to do with my social media and gave me confidence when it comes to marketing online. Even doing little things I learned as an Insider gave me big results. I was hesitant on becoming an Insider, but I’m so glad I did. It’s been more than worth the investment. Thank you."
-Susie, Store Owner, Montreal, Canada
“I found this program extremely helpful. After the training, I feel like a pro using Facebook ads. We're seeing lots of people come into the store from social media! One of the most beneficial things the training did for me was it put my social media managing into a schedule. I was able to still do the other things I needed for the business and not feel overwhelmed! Since completing Social to Sale we have been nominated for the small business marketing award for our city! Hard to believe I knew nothing about social media marketing before meeting you!"
-Miranda Zechel, Co-Owner, Cloud Nine Pajamas, Alberta, Canada
"The CM Insider training videos have helped me so much with our Facebook page in the few weeks we’ve been a member. Thank you for your help!"
-Clare, Assistant Manager, Westende Jewellers, Christchurch, New Zealand
“Thanks so much for keeping up with my issue and sending me this information on a Friday night. That is amazing support. As independent retailers, we work all day, nights and weekends and it means so much to me that you didn't just leave me hanging until Monday morning. Thank you so much for your commitment and the commitment of the Crystal Media team to the Insiders."
-Karen Mouret, Owner, The Fabulous Female Boutique
"I am encouraged by your encouragement! I appreciate your advice and thank you for all of your help. You’re awesome coaches!"
-Kathy, Owner, A Harvest of Health Nutrition & Wellness Center, Blufton Indiana
"We have certainly gained a tremendous amount of information from being an Insider member. We have even started doing Facebook "Lives" which was a huge leap for us. Would never have done this without the help of Crystal Media. Facebook "Lives" have brought in a lot of money for our store."
-Sarah Barlow, Owner, The Cedar Chest
"Insider/Social to Sale opened our minds to the importance that social media has on modern day business. It guided us to understand which social media platforms to effectively target existing customers and how to attract new customers. All of which are more cost-effective methods than traditional marketing channels. I highly recommend Insider to every progressive retailer."
-Frank Causarano, Co-owner, Anna’s Flowers
"In two months of implementing what I’ve learned through Insider, my sales are up 31% over last year, my average transaction has increased 11%, and our average customer count per day has increased by 8%. I’ve never sold out of products so fast after putting them on Facebook! Oh, and I also cut my radio advertising by $1,000!"
-Michelle Nelson, Owner, The Pet Authority
"The Insider Membership has been a lifesaver for me during COVID-19. I purchased it in March right before everything happened and I went through the Social Selling Course and I'm making videos and even selling while my store has been closed. I was a bit late to use social media but it's really helped me realize how much I need to use it."
-Debbie, Owner, The Cook's Nook