For a while now at Crystal Media, we have used a CLose Friend’s List to connect further with our Insider Members – sharing more BTS content, event details, and reminders for training! If you’re unsure what a Close Friends List is, it’s a private group of Instagram users that can be added to an exclusive […]
Instagram Explains Their Social Media Algorithm
Adam Mosseri, the head of Instagram, has released a video explaining just how the algorithm (which he refers to as “rankings”) on Instagram works. He explains how Instagram does their best to guess which content each user would enjoy the most—with the goal of keeping eyes on their platform. In the past, we’ve compared the […]
Insider Q: Can You Change The Order Of Your Highlights On Instagram?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Can we change the order of our Instagram highlights so they go from […]
Insider Q: How many people should we follow as businesses?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: How many people should we follow as businesses? Is it better to have […]
Insider Q: Is it okay to delete posts on Social Media?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is it okay to remove or archive posts from our feed if they […]
Insider Q: How do I add an employee as an admin on Instagram?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I am trying to get someone else added as an administrator on our […]
Insider Q: I keep losing my audio on Instagram Reels, what can I do?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: When I save a Reel as a draft, I lose the audio and […]
Social Media Marketing’s Latest Feature: Collaborative Albums on Instagram
Have you seen the latest Saved Album update on Instagram? We’re currently being batch-tested for this new feature, and I cannot deny how similar it seems to Pinterest Boards! When saving an Instagram post using the bookmark icon, you have the opportunity to immediately add it to a Saved Album to help categorize your saved […]
Insider Q: Why are my Instagram posts double posting?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Instagram has been double-posting or flipping some of my videos. What do you […]
Ensuring High-Quality Uploads on Instagram & TikTok
Ever noticed a video in your camera roll that looks better than the post once it’s been published to TikTok and Instagram? Social media apps usually compress the quality of a video, so it takes up less space on their platform. This, however, lessens the quality of your post. Luckily, there’s a hidden feature that […]