Have you been getting an overwhelming amount of spam comments appearing in the Comments sections of your Instagram posts? At one point, I was spending the first few minutes every time I entered the Instagram app just deleting these spam comments from fake Instagram users. Enter the retailer debate: Are spam comments harmful to your […]
Social Media
The Best-Performing Posts by Platform for Social Media Marketing
YouTube, Facebook, Pinterest, Instagram, Twitter, SnapChat, Clubhouse, TikTok… the list goes on! In 2022, there’s no shortage of places to create and publish content. Small businesses have more ways than ever to reach new audiences and stay in touch with existing customers, but who has the time to consistently post to every platform that people […]
Save These 5 TikTok Content Ideas
Newsflash: The Crystal Media Team wants you to get comfortable with TikTok and start posting consistently. Because of the huge success retailers are experiencing on the app, we’ve been especially spotlighting the TikTok platform for our Insider members lately. Earlier this month, we devoted our monthly, high-level marketing and social media strategy training webinar to […]
Ads Managers’ #1 Tip: How (and Why!) to Add Multiple Admins to Your Business Manager and Facebook Page
Either of these sound familiar? You’re locked out of your Facebook page. Translation: You’re now locked out of your business page. Because you’re the only Admin on your business page, your page sits dormant as the days (or weeks) go by while you navigate the process of contacting Facebook to regain access. Your ad account […]
What Advertisers Need To Know About ODAX, the New Facebook and Instagram Ad Objectives
As ads get more complicated, the announcement of another change from Facebook might make you break out in a sweat. Especially when it comes with a fancy new name. But the recent rollout of ODAX (outcome-driven ad experiences)—an update to the current Facebook and Instagram ad objectives options—is actually a simplification (we promise!). Previously, there […]
What is Being Shadowbanned on TikTok and How to Avoid It!
For retailers, TikTok is a relatively new platform for business marketing and community building. As with every new platform, there’s a learning curve that may include a few bumps and bruises along the journey to success. We’ve been hearing a lot more about accounts being shadowbanned on TikTok, and we believe this is one of […]
3 TikTok Trends You Don’t Want To Skip in 2022
Retailers have been finding great success with the app that’s known to help users go viral if they put in the work! You know the one… TikTok! With over 1 billion active users on the app, businesses can no longer use the excuse that their Perfect Customer Group doesn’t exist on this platform. People of […]
Is Content Organization Missing On Your Social Media Channels? Here’s How To Fix It.
The Crystal Media team is no stranger to social media audits. Over the years, we’ve reviewed hundreds of accounts, and almost every retailer is missing the same important things. One of those things is organization of content. Facebook and Instagram have each created an easy tool for content organization and, funny enough, almost no accounts […]
The Best Hashtags Strategy To Use On TikTok, Facebook and Instagram
Hashtags are an important tool in your social media toolbox to help you gain exposure for your brand. If the social media goal of “building awareness” is one of yours, a solid hashtag strategy will help you expand awareness and get in front of the people who are interested in learning and buying from you. […]
The (Important) Social Media Metrics To Track in 2022
Figuring out which performance metrics to track for your content has become increasingly confusing. Many social media metrics are helpful for growing a community. Conversely, there are a lot of rumors about which ones define your post’s success (such as the number of Likes). Retailers should have two main pillars of focus when it comes […]