In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: How many people should we follow as businesses? Is it better to have […]
Insider Q: Is it okay to delete posts on Social Media?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is it okay to remove or archive posts from our feed if they […]
Insider Q: How do I add an employee as an admin on Instagram?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I am trying to get someone else added as an administrator on our […]
Insider Q: I keep losing my audio on Instagram Reels, what can I do?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: When I save a Reel as a draft, I lose the audio and […]
Social Media Marketing’s Latest Feature: Collaborative Albums on Instagram
Have you seen the latest Saved Album update on Instagram? We’re currently being batch-tested for this new feature, and I cannot deny how similar it seems to Pinterest Boards! When saving an Instagram post using the bookmark icon, you have the opportunity to immediately add it to a Saved Album to help categorize your saved […]
Insider Q: Why are my Instagram posts double posting?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Instagram has been double-posting or flipping some of my videos. What do you […]
Ensuring High-Quality Uploads on Instagram & TikTok
Ever noticed a video in your camera roll that looks better than the post once it’s been published to TikTok and Instagram? Social media apps usually compress the quality of a video, so it takes up less space on their platform. This, however, lessens the quality of your post. Luckily, there’s a hidden feature that […]
Insider Q: Adding captions to IG Reels
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: When I am trying to add a caption to IG Reels (timed text […]
Insider Q: How to avoid IG scams
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is this legit? I am always nervous to click on a link but […]
Optimizing Your Instagram Pinned Post Feature
For a while now, we’ve been able to pin posts on Facebook so viewers can see the best of the best of our content. You may have noticed a new tool on Instagram that now allows you to do the same on your profile. As retail social media strategists, we see an opportunity to share […]