When you use new features on social media, the platforms incentivise content that uses those features they’ve already dedicated resources to building. For instance, let’s say Instagram has built a new engagement sticker. It’s likely they dedicated a team, time and money to build out that new sticker, so when a piece of content is […]
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Insider Q: Can You Change The Order Of Your Highlights On Instagram?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Can we change the order of our Instagram highlights so they go from […]
Insider Q: Can You Go Live On Facebook and Instagram at The Same Time?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is there any easy way to go live on INSTA and FB at […]
Insider Q: How many people should we follow as businesses?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: How many people should we follow as businesses? Is it better to have […]
Insider Q: Is it okay to delete posts on Social Media?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is it okay to remove or archive posts from our feed if they […]
Insider Q: What are Stars on Facebook?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I see something called stars on Facebook. Can anyone explain them to me? […]
The Top Questions We Get Asked as a Social Media Marketing Agency
The Crystal Media team is often on the road speaking at conferences, meeting retailers at various events, or simply engaging with business owners on social media, so we get asked quite a few repeat questions that we’d like to tackle for you today! Here are the most common FAQs we get asked by retailers. Question: […]
Insider Q: How do I add an employee as an admin on Instagram?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I am trying to get someone else added as an administrator on our […]
Insider Q: How do I turn off Stars on Facebook?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: The Facebook Levels recently popped up on my Dashboard, and I am now […]
Insider Q: I keep losing my audio on Instagram Reels, what can I do?
In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: When I save a Reel as a draft, I lose the audio and […]