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Blog

Jun 16 2023

The Latest Features In Social Media Content Marketing

Instagram Reels Achievements Explanation

When you use new features on social media, the platforms incentivise content that uses those features they’ve already dedicated resources to building. For instance, let’s say Instagram has built a new engagement sticker. It’s likely they dedicated a team, time and money to build out that new sticker, so when a piece of content is […]

Written by Steph Bechard · Categorized: News and Updates · Tagged: Engagement Stickers, Facebook Stories, Instagram Reels, New features, Reels Achievements

Jun 15 2023

Insider Q: Can You Change The Order Of Your Highlights On Instagram?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Can we change the order of our Instagram highlights so they go from […]

Written by Steph Bechard · Categorized: Instagram Highlights · Tagged: Business Account, instagram, Stories

Jun 12 2023

Insider Q: Can You Go Live On Facebook and Instagram at The Same Time?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is there any easy way to go live on INSTA and FB at […]

Written by Steph Bechard · Categorized: Facebook Live · Tagged: Instagram Live, Omni-channel

Jun 08 2023

Insider Q: How many people should we follow as businesses?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: How many people should we follow as businesses? Is it better to have […]

Written by Steph Bechard · Categorized: Instagram · Tagged: Business Account, Followers

Jun 05 2023

Insider Q: Is it okay to delete posts on Social Media?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: Is it okay to remove or archive posts from our feed if they […]

Written by Steph Bechard · Categorized: Instagram · Tagged: Deleting Posts

Jun 01 2023

Insider Q: What are Stars on Facebook?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I see something called stars on Facebook. Can anyone explain them to me? […]

Written by Steph Bechard · Categorized: Facebook · Tagged: Facebook Monetization, FB Stars

May 29 2023

The Top Questions We Get Asked as a Social Media Marketing Agency

Strategies for social media marketing

The Crystal Media team is often on the road speaking at conferences, meeting retailers at various events, or simply engaging with business owners on social media, so we get asked quite a few repeat questions that we’d like to tackle for you today! Here are the most common FAQs we get asked by retailers. Question: […]

Written by Steph Bechard · Categorized: Social Media Best Practices · Tagged: Business Account, FAQs, instagram

May 25 2023

Insider Q: How do I add an employee as an admin on Instagram?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: I am trying to get someone else added as an administrator on our […]

Written by Steph Bechard · Categorized: Instagram · Tagged: Instagram account settings, Instagram admin, Instagram login

May 22 2023

Insider Q: How do I turn off Stars on Facebook?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: The Facebook Levels recently popped up on my Dashboard, and I am now […]

Written by Steph Bechard · Categorized: Facebook · Tagged: Facebook new feature, Facebook Stars

May 18 2023

Insider Q: I keep losing my audio on Instagram Reels, what can I do?

Insider Questions Blog Graphic

In Crystal Media’s Insider Facebook group, we scour the retailer questions for the most talked-about topics to share the answers that we know all store owners can benefit from. Here’s a question from last month that retailers were buzzing about: Retailer Question: When I save a Reel as a draft, I lose the audio and […]

Written by Steph Bechard · Categorized: Instagram Reels · Tagged: instagram, Reels Audio

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