30-Day Money Back Guarantee
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all the strategies in this course. We offer a 30-day refund period for purchases. However, to qualify for a refund, you must submit proof that you did the work in the course but did not see results. To see results from this course, you must implement what you learn.
If you decide this purchase was not right for you, contact our support team at [email protected] within 30 days of enrollment and let us know you’d like a refund by the 30th day at 11:59 PST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL the following items:
- Requirement 1: Complete and attach the Customer Profile Worksheet
- Requirement 2: Send a screenshot of at least two Custom Audiences loaded into your account, like a custom, lookalike, web, or engagement on Facebook audience groups.
- Requirement 3: Screenshots of at least one week of Facebook and/or Instagram Ad Reports
- Requirement 4: Tell us why this course was not a good fit for you and your business needs. What did you expect that you did not get once inside the program?
We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
All refunds are discretionary as determined by Crystal Media, LLC. To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.