Launched in 2012 Crystal Media is THE resource for brick and mortar retailers who want to drive traffic to their stores using social media and digital marketing tools. You'll learn how to grow exposure, turn traffic into loyal customers and that social can be simple.
Crystal Media training programs will teach you where to start to support your business goals, what to post to get maximum exposure and engagement, how to get in front of digital consumers, how to track social media success and much more. Beyond speaking at conferences across the world, Crystal Media also supports brick and mortar retailers through:
- Online training courses
- Crystal Media Insider Community: A private, exclusive group of retailers
- In-Person Workshops
- Facebook and Instagram Ad Management
Crystal Media is headquartered in sunny Carlsbad, California. See Crystal Media founder Crystal Vilkaitis in action by hiring her to speak at your next event or conference. Click here to learn more about our Speaking services. Click here to read client testimonials.
Meet the team!
We know social media can be confusing, especially since it’s changing all the time. And if you didn’t grow up with this technology, or you don’t have much experience, things that might seem simple can feel impossible.
That’s why with Crystal Media you’ll get access to a team to support you and help save you time and frustration. You’ll also quickly notice this team will become one of your biggest cheerleaders. There’s nothing more exciting to us when our Crystal Media members are succeeding, whether overcoming fears of marketing online and putting themselves out there or see sales from social media. We’re your support team and cheering section, and we believe in you.
Crystal Vilkaitis, Founder and Retail Social Media Mentor
Crystal is the go-to source for social media training for store owners, having spoken to thousands of retailers on making the most of their social presence, email marketing, and mobile marketing tactics. Crystal has been in the social media industry for over a decade and has taken her educational seminars across the globe, speaking to retailers all over the U.S. and in New Zealand, Australia, Canada, and Mexico.
In 2012, Crystal created Crystal Media, a consulting company, and launched an educational membership site called Crystal Media Insiders. She wanted to alleviate retailer's frustrations and confusion of online marketing through an enjoyable and fun experience, giving them practical and proven strategies that work. Strategies that increase exposure, traffic and sales. She has created a community of passionate, smart and hard-working retailers who invest in themselves and in their business, who understand they need to adapt to stay competitive.
CRYSTAL HAS BEEN FEATURED IN:
- Fast Company
- Where Women Create Business
- Independent We Stand
- Retailer Now
- Specialty Retail Report
- Gift Shop Magazine
- Giftbeat
- Southern Jewelry News
- Smart Retailer
- Residential Lighting
- Floral Management
- Several boutique industry blogs!
Crystal’s from Loveland Colorado but has lived in sunny Southern California since 2010, and says she’ll never leave unless it’s to go to New York City 
. Crystal loves karaoke, dancing, game nights and red wine.
Pauline Blasetti, Director of Operations
Pauline Blasetti started a career in retail management in 1999, quickly finding ways to streamline procedures while increasing sales through consistent management, employee development, and customer service. Working for a family owned contemporary boutique from 2002-2009, she increased sales by 75% within the first year. From there, Pauline participated in strategy meetings with the founders and worked closely with the executive team responsible for doubling the store base while introducing a new concept in a national market. Using her previous experience to grow small businesses, Pauline combines her knowledge for social media marketing to manage retailers’ online presences.
In her role at Crystal Media, Pauline manages team members in order to help them best serve retailers and their needs. She’s a Facebook Ads expert who plays a crucial part in company development.
Pauline likes to ride her bike, fish, host dinner parties, travel, and root for the underdog. She is a problem solver who loves to help others and believes that funny trumps all. She lives in Carlsbad, California with her boyfriend and pet dinosaur.
Erika Castorena, Marketing and Communications Coordinator
Erika Castorena brings to the Crystal Media team an extensive experience in retail, along with a passion for social media. Erika worked in the retail industry for six years before joining the Crystal Media team as Client Coordinator.
At Crystal Media, Erika assists any retailers with customer service needs, manages email coordination and manages all technical details of membership.
Erika was born and raised in sunny San Diego and has a degree in business from Cal Poly San Luis Obispo. In her free time, Erika loves being active and getting outside, going to concerts and music festivals and traveling the world. Along with her travel around the U.S., she has been to Italy, Spain, France, Switzerland, and Canada.
Jessica Austin, Facebook Ads Manager
Jessica is thrilled to join the amazing crew at Crystal Media. Jessica comes from a background in public relations, branding, and digital marketing and specializes in all things social media. Her combined experience leads to innovative and effective strategies and campaigns.
At Crystal Media, she builds and executes Facebook and Instagram Ad campaigns for a variety of clients. She loves working closely with small business owners to come up with successful social media strategies that work.
She lives in Encinitas with her dog Sawyer. They love to go to the beach, eat tacos and travel the globe.